Crowne Plaza Cleveland South - Independence

5300 Rockside Road, Independence, OH, United States, 44131show map
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Highlights
7
Very goodBased on  17 reviews
Overview

Crowne Plaza Cleveland South - Independence Hotel is a pleasant 3-star property featuring airport transfer, laundry and housekeeping. The hotel opened its doors in 2010 and was remodeled in 2012.

The venue is 18 km away from Cleveland Metroparks. The property lies within 4 km from the city center.

Welcoming guests with a casino, a sun deck and an indoor swimming pool, the hotel is placed next to a zoo and a stadium.

Guests can easily get to Hopkins International airport, which is about 25 minutes drive away.

Rooms

The property comprises 178 elegant rooms appointed with a minibar, climate control, cable TV, a dining area and a personal computer. Bathrooms with a shower, a hairdryer and free toiletries are featured in every room.

Eat & Drink

There is a restaurant for guests to enjoy their meal. Guests can dine at the large on-site restaurant serving international cuisine. The busy garden bar features a terrace, Wi-Fi and an open fireplace. Offering a variety of dishes, Mavis Winkle and Mavis Winkle's Irish Pub are about 150 meters away.

All visitors are offered a full breakfast for a fee. 

Services

Along with a safe deposit box, a vending machine and a hairdresser there are a business centre, audiovisual equipment and a meeting room available on the premises.

Relax

The hotel offers various facilities, such as a solarium, a hot tub and a sauna along with steam baths and massage. On-site fitness facilities include fitness classes and a gym.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2012.  Number of floors:   5.  Number of rooms:   178.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Cafe

Dining room

Breakfast room

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Indoor swimming pool

Sports & Fitness

  • Fitness centre
  • Tennis
  • Golf course

Services

  • Paid airport shuttle
  • Room service
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Breakfast room
  • Restaurant
  • Cafe
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Printers
  • Scanner
  • Fax/Photocopying

Children

  • High chairs
  • Paid babysitting/ Child services

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Casino
  • Entertainment
  • Sun terrace
  • Garden area
  • Spa centre
  • Sauna
  • Jacuzzi
  • Massage

Room features

  • Air conditioning
  • Heating
  • VIP room facilities
  • Wet bar
  • Mini-bar
  • Soundproofed rooms
  • Adjoining rooms
  • Dining room
  • Sitting area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Recliner
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub shower combination
  • Hair dryer
  • Free toiletries

Self-catering

  • Refrigerator
  • Electric kettle
  • Microwave
  • Oven

Bedroom

  • Down/Feather pillows

Media

  • Flat-screen TV
  • Internet television
  • In-room computer
  • Paid films
  • Multi-line phone
  • Free local telephone calls
  • Dual voltage outlet
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Restaurants
  • City landmarks
Mavis WinkleMavis Winkle500 ft5005 Rockside Rd
Aura Bistro OhioAura Bistro Ohio500 ft5300 Rockside Road
Bonefish GrillBonefish Grill1200 ft6150 Rockside Pl
Outback SteakhouseOutback Steakhouse1300 ft6100 Rockside Pl
Bob EvansBob Evans1300 ft5980 Rockside Drive
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Parma Comm General HospitalParma Comm General Hospital4.2 mi
Northcoast Behavioral HealthNorthcoast Behavioral Health4.9 mi
A Christmas Story HouseA Christmas Story House5.3 mi3159 W 11th St
Memphis Kiddie ParkMemphis Kiddie Park6.2 mi10340 Memphis Avenue,
West Side MarketWest Side Market6.6 miWest 25th and Lorain
Progressive FieldProgressive Field7.1 mi2401 Ontario St
Quicken Loans ArenaQuicken Loans Arena7.2 mi1 Center Ct
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Getting around
Airports
Burke Lakefront (BKL)8.6 mi
Hopkins International (CLE)10.2 mi
Underground
E 55th Rapid Eastbound5.9 mi
E 55th Rapid Westbound5.9 mi
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Reviews
7.2
Very goodBased on  17  reviews
  • 7.4
    Very good

    Front desk staff very pleasant!

    We ordered room service it took over an hour and then when we got the food it was cold.

  • 9.6
    Exceptional

    proximity to our reception and the city of cleveland and ease of on and off to the expressway.

    parking and lobby and difficulty of getting to the elevators.

  • 10.0
    Exceptional

    They were very friendly, the room very clean, over all the hotel was very lovely.

  • 6.6
    Good

    I expected more from a 4 star. My bath towels were brand new, unwashed.

  • 8.2
    Fabulous

    Extremely comfortable bed, big room and tv

    Dont plan on using the pool or hot tub if you are an adult. There are no children hours so it is flooded with screaming kids until it closes at 10pm

  • 9.6
    Exceptional

    Service was great and the facilities were nice.

    Only downside was that the hot tub by the pool was broken.

  • 10.0
    Exceptional

    The Cajun Omelet wasn't Cajun as advertised.......No Andouille Sausage and no Monterey Jack Cheese. Replacements were breakfast sausage links sliced and mozzerella cheese...BIG Disappointment.

  • 2.4
    Guest rating

    The refund after staying in the room for 15 minutes

    The bug in the room, the dirty bathroom, and the itchy sheets

  • 10.0
    Exceptional

    There had been a discrepancy between our Booked.net rate ($109) and the amount we were charged when we arrived ($129). Called Booked.net, they called the front desk, and by morning it was all taken care of. Also, we had equally wonderful service and value at the nearby Bob Evans when we went there for breakfast.

  • 9.6
    Exceptional

    Obviously alot of effort went into making guests feel comfortable. The beds were luxurious, soft, clean and had four pillows each. The room was clean, comfortable, spacious and designed for efficiency. There was plenty of room to relax with two fo leather chairs plus a desk chair. The staff was extremely helpful in every way. It's situated right next to the 90 and only ten minutes from the city.

  • 10.0
    Exceptional

    Staff and facilities were above excellent would recommend crowne plaza to anyone

  • 9.2
    Superb

    My husband and I stayed overnight for a romantic get away. The room was very nice, room service was delicious, and all the staff we came in contact with (from front desk to evening and morning room service) were very nice and friendly. We thoroughly enjoyed our stay!

  • 4.6
    Guest rating

    This is not a 4 star hotel! Staff had rate wrong on reservation. Took 2 days to get corrected. Elevator didn't work and no one seemed concerned, maid didn't make up room after we left at 12pm( said they start at 6am and only check twice!!) no valet parking like stated on website. We returned New Years with parking lot full and a very large party taking place. Since there were not parking places we drove up to front to see since there was an event there was valet. He was less then excited to see us and Asked if we checked the whole property - are you joking!! The rooms are very tight and bathroom is very small. I wouldn't recommend unless you are looking for 2 1/2 -3 star....never again! Book IT.com was very accomadating and will use them again for sure. The hotel did remind us that we booked with a third party and there wasn't much they could do for us. It shouldn't matter - but it did!!!!

  • 8.8
    Superb

    Schöne Zimmer Toller grosser Pool Parkplatz umsonst direkt am Hotel

    etwas ausserhalb der Stadt, man kommt nur mit einem PKW dorthin

  • 9.6
    Exceptional

    Sehr nettes, sauberes und gepflegtes Hotel, sehr schönes Zimmer, sehr gutes Frühstücksbuffet (für amerikanische Verhältnisse).

    Nichts, es war alles super.

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Highlights
7
Very goodBased on  17 reviews
Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Burke Lakefront (BKL)8.6 mi
Hopkins International (CLE)10.2 mi
Underground
E 55th Rapid Eastbound5.9 mi
E 55th Rapid Westbound5.9 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room